privacy policy
Last updated: 20 November 2025
1. Introduction
Welcome to RealKhmer ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services (the "Service").
2. Information We Collect
When you use RealKhmer, we may collect the following types of information:
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Account information: your name and Google account ID when you sign in with Google.
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Contact information (optional): email address and any information you provide when you contact us for support.
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Profile information (optional): profile photo, display name, and bio you choose to add to your account.
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Content you upload: images, videos, and related metadata that you upload to RealKhmer.
This content is stored securely on Cloudflare R2 and linked to your account.
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Usage and log data: device information, IP address, app version, crash logs, and diagnostics,
collected by our service providers (for example, Google Firebase) to help keep the app reliable and secure.
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Location data: RealKhmer does not access, collect, or use your precise or approximate location, including background location.
3. How We Use Your Information
We use the information we collect to:
- Enable sign-in and manage your account
- Display your profile and any content you choose to share publicly
- Operate, maintain, and improve the RealKhmer app and services
- Monitor for abuse, spam, and violations of our Community Guidelines
- Diagnose bugs, prevent crashes, and keep the app secure and stable
- Respond to your questions and support requests
4. Sharing of Information
We do not sell your personal information. We only share it in the following situations:
- With your consent, when you choose to share content or connect with other users
- To comply with applicable laws, legal processes, or enforceable government requests
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With trusted service providers that help us operate the app, such as:
- Google Firebase (authentication, database, analytics, and crash reporting)
- Cloudflare R2 (storage and delivery of uploaded images and videos)
These providers process data on our behalf and under contractual obligations to protect your information.
5. Data Retention and Deletion
You can request deletion of your account at any time:
When you delete your account, we deactivate it and remove or anonymize personal information that we no longer need.
Some limited data (for example, security logs or backup copies) may be retained for a short period where required
for fraud prevention, security, or legal obligations, after which it is deleted or permanently anonymized.
6. Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.
If you believe that a minor has provided us with personal information, please contact us and we will take steps
to delete such information.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory,
or operational reasons. When we update the policy, we will revise the "Last updated" date at the top of this page.
Your continued use of RealKhmer after any changes means you accept the updated policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: realkhmer@gmail.com
Delete account: https://realkhmer.com/delete-account/